Hotel Policy

  • CHILD MEAL POLICY:

    • Children are entitled to a discount on our published food tariff and in addition to that, we also have a specially priced children menu for your guest’s choices.
    • Discounted meal rates for children are as follows:
    • 0-5 years of age: Buffet breakfast and additional meals are free of charge
    • 6 – 11 years of age 50% discount from the published rates
    • Over 12 years of age: Full price of the contracted meal rates

  • CHILDREN AND EXTRA BEDS:

    • All children under 6 years stay free of charge when using existing beds.
    • All children under 2 years are charged AED 100 per person per night in a crib.
    • All older children or adults are charged AED 120 per person per night for extra beds.
    • The maximum number of extra beds in a room is 2.
    • The maximum number of cribs in a room is 1.
    • Any type of extra bed or crib is upon request and needs to be confirmed by management.
    • Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

  • CANCELLATION POLICY Reservations cancelled one day before arrival will be charged 100% of the first night stay.

  • NO SHOWS If the guest fails to arrive at the hotel without prior notice, 100% of the first night stay will be charged on the credit card, provided at the time of reservation.

  • EARLY DEPARTURE / LATE CHECKOUT The hotel reserves the right to charge the client in the case of early departures and late checkouts.

  • CHECK IN / CHECK OUT TIME Please note that our standard Check-in time is: 1500 hrs and Check-out time is: 12:00 hrs